Employee Spotlight: Patrick McLaughlin

Bruce leads the front line, responding to your emergency response calls at Lone Star Hazmat by overseeing our team of in-house, 24/7, emergency dispatchers. Oil field trained with experience that runs from drilling rigs to heavy-duty trucking operations, Bruce understands the urgency of your call into the emergency line and ensures that we will quickly identify your needs and resolve your situation. The Lone Star Hazmat proprietary dispatch system alerts the appropriate geographic location so we can send our teams to help you right away. From reviewing calls and providing critical support to resolve your environmental emergency situation, you can know you’re in good hands with Bruce and his team there to help, 24/7.

Dana oversees response operations both in the field and in the office to deliver better customer outcomes from Lone Star Hazmat Response teams, saving time and money while reducing risk and removing hazardous materials. With almost two decades of organizational leadership at the executive team level across industries including oil and gas and the nonprofit world, Dana knows how to deliver exceptional results in the most challenging situations. She focuses on team building, personal growth, and a “customer first” approach to quality and efficiency with an attention to detail that creates accountability for response team members and satisfaction for Lone Star Hazmat Response customers.

Heather is your go-to person for help with your account needs and financial matters. Managing customer accounts, customer billing, company accounting and payroll, reporting, and more, she works to quickly and accurately answer customer questions and resolve issues. Heather uses her attention to detail and focused determination to solve customer problems and improve customer satisfaction. If you have a question, Heather is likely to have your answer.

Jakob builds relationships with safety directors, brokers, insurers, transportation and logistics leaders, business owners, municipal safety officials, and others to help deliver quality outcomes to emergency response, environmental remediation, and regulatory compliance. Focused on solving customer issues in a cost-effective manner, Jakob is your go-to connection for developing a partnership that ensures safety and security for your business in the event of an incident or emergency. He will help you plan and prepare for mitigating risk and creating a safer workplace for your people and your property.

Richard is a servant leader in his words, his heart, and actions. He guides Lone Star Hazmat Response to focus on maximizing timely and efficient incident responses while minimizing cost. He leads the company in alignment with the Kingdom Purpose: To follow the Lord’s direction to care for and maintain that purpose, serving employees, customers, and circles of influence while showing the love of Jesus Christ.

Richard is an industry leader in the field of hazardous materials response, product handling, product transfer, and site remediation. In the public sector, he served as a firefighter, an EMT, and Fire Chief of Katy, Texas. Richard also has extensive private industry experience as a health and safety officer and a hazardous materials remediation expert on many level 1 and level 2 incidents. His work included EPA Superfund Site remediations throughout the United States addressing abandon oil and gas sites, illegally buried solvents and petrochemicals, along with abandoned hazardous materials that contaminated groundwater and surface soils. Richard was also involved with the West Middlesex radioactive Plutonium 232 release in 1991.

Richard was asked by Angelina College to teach the hazmat technician classes to the fire academy each quarter. During this time Richard was also asked to be the contributing editor for the Brady publication, “Hazardous Materials Technician”. With a career of industry expertise and leadership, he leads by the core values of Lone Star Hazmat Response, putting the safety of employees, customers, and vendors first, operating with honesty and integrity, practicing fairness and financial stewardship, guiding the company as a professional family, and encouraging professional growth and excellence, all in the love of Christ.