Lone Star Hazmat Response Announces App Launch, HAZGen 2:15
Lone Star Hazmat (LSH) has launched its first-ever app. This app and custom software development sets Lone Star Hazmat apart from all other response crews in their industry. HAZGen 2:15, the Lone Star Incident Reporting and Dispatch System, was created to provide a browser-based interface by which the Lone Star managers can instigate, manage, and deliver reports on incidents in real-time.
When an incident occurs whereby a truck overturns and spills gasoline all over the highway, the driver of the overturned truck would launch the HAZGen 2:15 app. When a user launches the app, their GPS coordinates are immediately identified by Lone Star Hazmat’s response team. The user is then prompted to fill out and submit the form including their name, email, and phone number. This information as well as their GPS coordinates are then transmitted to the Back-Office System.
The managers at Lone Star are notified once a new incident has been reported. The incident is then processed and field personnel are dispatched to the location of the incident.
An incident can also be instigated by Back-Office personnel without the use of the HAZGen 2:15 app, in the event an incident is reported via some other means.
The dispatch process is also handled within the Back-Office system. The manager is able to select employees either by district or individually and they are notified of the incident and their proximity to it. A Live Map is present at all times (in the Back Office System) by which managers can monitor the locations of all active personnel and incidents.
The HAZGen 2:15 app also provides an administrative login used by the LSH Team to provide a unique interface for the field person to be notified of the incident, as well as provide LSH Headquarters with their GPS location at all times. This enables the LSH dispatcher(s) to know who is closest to the incident and who is currently on duty.
The HAZGen 2:15 app also provides the field personnel the ability to manage aspects of the incident report. For example, through the app, they can provide information important to the billing of the incident, such as logging materials and equipment used on the job. In addition, the system dynamically tracks the number of hours an employee spends on an incident from the time they were dispatched. The field person also has the ability to input notes and provide status reports of the incident. These events are time-stamped and logged, and make the tracking of billable information on an incident much easier and far more accurate, therefore requiring less human input and avoiding much more human error.
During the incident life-cycle, the Lone Star office personnel will utilize the Back-Office system to monitor, track, and log every step of the way, including disposal and lab data. Once an incident is deemed complete, they can then execute a narrative that will summarize and package the incident for billing and export.
In addition to all the incident management, Lone Star administrators can manage all aspects of the data tracking databases. Equipment, materials, employees, etc. are all managed within custom data sets, thereby making Lone Star virtually self-sufficient and able to manage the entire workflow as data and incidents evolve over time.